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About Precision Feedback

Precision Feedback has been one of the UK’s leading online research companies and suppliers of online survey software for over a decade. We’ve helped businesses large and small gain insights into current issues and stay one step ahead of the competition.

What We Do

We’re an online research company with unrivalled experience in managing feedback programmes for market research, sales lead generation, sales meeting evaluation, customer satisfaction, employee engagement, customer and employee research and net promoter score.

Since our inception in 2005, we’ve been proud partners of QuestBack, Europes leading feedback management company. With clients from a wide range of sectors, this partnership has enabled us to revolutionise the way businesses manage feedback.

How We Create Value

By providing end-to- end feedback and case management solutions, the priceless insight you’ll receive enables your business to close the loop by entering into a continuous dialogue with customers, members and employees.

As well as Software, we also provide training, support and Managed Services. This means we can either help you conduct your own survey, or a dedicated account manager can handle the whole process, ensuring the absolute maximum is extracted from your survey project.

Our Mission and Strategy

It’s our mission to help your company or organisation increase its revenue and save on costs by conducting market research, generating qualified sales leads, improving sales performance, reducing churn, and increasing stakeholder satisfaction and loyalty.

If you’d like to know more about what we do, or to discuss survey solutions for your business, please get in touch with a member of the Precision Feedback team today – we’re always happy to help.

About Precision Feedback


We started in 2005 and have grown to become a leading supplier of online survey software.

Our clients come from all sectors including financial services, professional services, education, healthcare, social housing, hospitality, government, transportation, travel and retail.

As well as software we also provide training, support and managed services for our customers.

We are a partner of QuestBack, Europe’s leading feedback management company.

Company Surveys

Smarter, faster feedback

View live survey results and dashboards, and use our simple analysis tools.