Customers are the lynchpin of every business … and the more frequently they buy your products or use your services, the higher your profits.
So far, so obvious.
But even large companies can struggle to build a stable relationship with their customers.
Instead, they grope in the dark, using random buzzwords and haphazard strategies in an attempt to retain good business.
And while these techniques can sometimes work, they’re not likely to create a consistent or long-term revenue stream.
In order to reap a more profitable customer relationship, we’d recommend you try these three tips.
1. Detect deficient processes
No matter your industry, the customer service process