3 Ways to Build More Profitable Customer Relationships

3 Ways to Build More Profitable Customer Relationships

Customers are the lynchpin of every business … and the more frequently they buy your products or use your services, the higher your profits.

So far, so obvious.

But even large companies can struggle to build a stable relationship with their customers.

Instead, they grope in the dark, using random buzzwords and haphazard strategies in an attempt to retain good business.

And while these techniques can sometimes work, they’re not likely to create a consistent or long-term revenue stream.

In order to reap a more profitable customer relationship, we’d recommend you try these three tips.

1. Detect deficient processes

No matter your industry, the customer service process

The Latest Questback Updates: Designed to Improve Your Experience

The Latest Questback Updates: Designed to Improve Your Experience

There’s a lot to look forward to at this time of year. The festive season is just around the corner, your holidays drawing nearer and nearer, and you can’t wait to sing Auld Lang Syne with your nearest and dearest for the New Year.

But while you plan your festive treats, Questback Software is continually being optimised and filled with a host of improvements designed to increase the value of your customer experience.

At Precision Feedback, we’re delighted with the recent upgrades to Questback – so why not take a look at a few of our personal highlights?

New Theme Manager

In a continued